How can I resolve a missed or late payment?

Sometimes, even well-managed small businesses can find themselves short of funds for a week. We’re here to help.

If you miss a payment, you’ll be notified via email.  To get back on track, resolve the missed payment with a card as soon as possible, either directly on your dashboard, or by calling (855) 908-3533.  If it is not resolved, the missed payment will be added to the end of that advance’s repayment schedule with a late fee added to it.  Each late fee will be equal to 2 weekly fee amounts plus an ACH missed payment reimbursement fee.

We strongly recommend keeping us in the loop regarding the status of your account and maintaining good communication with us during this time.

If you are going through more serious financial difficulties that preclude continuing with the original weekly repayment plan, plus any missed payments, let us know so we can discuss options for a mutually amicable resolution. Please keep in mind that some resolutions may affect future use of your Fundbox account and could impact your future Fundbox Credit™ amount or pricing.

Our team's primary goal is to help small businesses succeed with excellent customer service. Tell us your thoughts, concerns or feedback at yourfriends@fundbox.com.

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