How does Fundbox handle late payments and payment resolutions?

Sometimes even well-managed, small businesses can find themselves short of funds for a week. Since that cash-flow issue is the one we're out to solve, we are sensitive to helping our customers during such times.

After one missed payment, the best thing to do to get back on track is to have sufficient funds for the upcoming payment. The missed payment for each, individual advance will be added to the end of that advance's weekly repayment schedule with a late fee added to it. Each late fee will be equal to the additional clearing fee for the period with a missed payment plus an ACH missed payment reimbursement fee.
 
We strongly recommend keeping us in the loop regarding the status of your account and maintaining good communication with us during this time.
 
If you are going through more serious financial difficulties that preclude continuing with the original, weekly repayment plan, plus the appended missed payment, let us know so we can discuss options for a mutually amicable resolution. Please keep in mind that some resolutions do preclude future use of your Fundbox account and could impact your future Fundbox Credit™ amount or pricing.
 
Our team's primary goal is to help small businesses succeed with the best service around. Tell us your thoughts, concerns or feedback at yourfriends@fundbox.com.

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