What happens if I miss a payment? What is the Missed Payments Policy?

Our missed payment terms have been updated as of September 1, 2018.


If you miss a payment, you’ll be notified via email. To get back on track, resolve the missed payment with a credit or debit card as soon as possible—either directly on your dashboard or by calling (855) 908-3533.

Each time a payment is missed, it is moved to the end of your repayment schedule and considered an additional week on your payment plan. The weekly fee for this additional week will be appended to your repayment, as well as a late payment fee, on top of the original fee owed.   

Late payment fees are made up of 2 parts:

  1. A late payment penalty equal to $1 per active advance/draw
  2. An ACH missed payment reimbursement fee (NSF fee equal to $6 total)





Have more questions? Submit a request