Missing a payment
We make automatic debits on Wednesdays at 10am PT, once a week or once every 4 weeks (option available with Fundbox Plus), depending on the repayment plan.
If there are not enough funds in your account to cover a debit, your bank account details are not up to date, or for any other reason the debit is not successful, you will miss that payment.
If you miss a payment and therefore have an overdue balance, your ability to draw additional funds will be suspended. If you are a Plus customer, we will pause auto-renewal of your monthly Plus fee until your overdue balance is resolved.
If you think that an upcoming debit will not go through, we can switch to a different business bank account. Contact us anytime before 9am PT on the day of the scheduled debit to switch the account in time and avoid additional fees. Contact us at (855) 908-3533.