Most frequently asked questions
- How can I get monthly and annual reports?
- How do I apply to Fundbox?
- How do payments work?
- When will my funds arrive?
- Can I get discounts on my weekly fees?
- Can I pay early?
Applying to Fundbox
- I'm a broker. Is there anything I should keep in mind when referring customers to Fundbox?
- How do I apply to Fundbox?
- Who is eligible for Fundbox credit?
- Should I apply with my business checking account or my accounting software? Are there other options?
- I was approved for Fundbox credit! Now what?
- What if I don't need the funds right now?
Getting net terms powered by Fundbox
- Is there a minimum order for purchases made through Fundbox?
- What are net terms? What does “free net terms” mean?
- What are extended terms? Am I eligible for extended terms?
- What does it mean if an order is "authorized"?
- Which gift and housewares vendors accept payment with Fundbox?
- How can I get net terms on business purchases with Fundbox?
Credit limits and fees
- How do fees work?
- How are credit limits determined?
- Can my credit limit and fee rate change over time?
- Can I get a credit increase?
- Will having additional lenders affect my Fundbox account?
- How much does it cost to use Fundbox?
Repayment terms
Bank account questions
- Why do you need my bank account details?
- How do I connect my bank account?
- Why can’t I connect my bank account?
- Why is my bank account disconnected?
- What is multi-factor authentication (MFA)?
- How long does it take for my funds to arrive in my bank account?
Accounting software questions
- What accounting software does Fundbox support?
- How do I connect my accounting software?
- Will my accounting software stay connected to Fundbox? What if I want to disconnect it?
- What if I don’t use accounting software? Can I still use Fundbox?
- How do I edit my business address?
- Do I need to connect my accounting software?
Privacy and security
Offering net terms powered by Fundbox
- Where should my customers apply for net terms?
- How can I get my customers on Fundbox?
- How do I request a payment from my customers? What happens next?
- Do I pay a fee to accept payments through Fundbox?
- What happens if my customer does not pay Fundbox, after Fundbox has already sent me the funds?
- Can I request payment automatically?
About Fundbox
Help with QuickBooks Online
- How do I apply with Quickbooks Online?
- What is auto bookkeeping?
- How do I activate auto bookkeeping?
- Why is there a discrepancy if I'm using auto bookkeeping?
- How do I disable auto bookkeeping?
- How do I manually record credit card, wire transfer, and check payments in Quickbooks Online?