Most Frequently Asked Questions
- Can I get discounts on weekly fees?
- How do payments work?
- How do I update my bank account details?
- How do I disconnect my QuickBooks Online?
- Can I pay an outstanding draw early?
- How do I apply to Fundbox?
General
- What is a revolving line of credit?
- What kind of financial product is Fundbox?
- How is Fundbox different from other online lenders?
- How secure is Fundbox?
- Where is Fundbox available?
- Does Fundbox collect from my customers?
Getting Started
- Which banks do you support?
- Should I connect my bank account or my accounting software?
- How does Fundbox use my FICO?
- What happens if I'm not approved right away?
- What accounting software do you support?
- What if I don’t use a supported accounting software?
Payments & Fees
- Can the interchange fee change over time?
- How much is the interchange fee?
- What is an interchange fee?
- When do payments process?
- How much does it cost to use Fundbox?
- Missed Payments Policy
If You Connected Your Accounting Software to Get a Credit Decision...
If You Connected Your Bank Account to Get a Credit Decision...
- Why is my bank account disconnected?
- What is Direct Draw?
- How long does it take for my funds to arrive?
- What if I want to repay early?
- How do I switch my bank account?
- The Manage Credit Tab
Your Bank Account
Fundbox Pay
- When customers are approved to make business purchases with Fundbox, how much will they be able to spend?
- What does it mean if an order is authorized?
- What are the payment terms when making a purchase with Fundbox?
- What are free net terms?
- What's the minimum amount buyers can use Fundbox Pay for?
- Who can use Fundbox Pay?
Other Info...
Quickbooks Online
- How to Connect to Fundbox in Quickbooks Online
- What is Auto Bookkeeping and how does it work?
- How to Activate Auto Bookkeeping
- How to Disable Auto Bookkeeping
- Auto Bookkeeping: Why is there a discrepancy?
- How to manually record credit card, wire transfer or check payments in QBO