Most frequently asked questions
- How do I apply to Fundbox?
- How do payments work?
- How long does it take for funds to arrive?
- Can I get discounts on my weekly interest?
- How do I update my bank account details?
- Can I pay early?
Applying to Fundbox
- How do I apply to Fundbox?
- Who is eligible for Fundbox credit?
- Should I apply with my business checking account or my accounting software? Are there other options?
- I was approved for Fundbox credit! Now what?
- What if I don't need the funds right now?
- How soon can I start using Fundbox after I’m approved?
Getting net terms powered by Fundbox
- Is there a minimum order for purchases made through Fundbox?
- What are net terms? What does “free net terms” mean?
- What are extended terms? Am I eligible for extended terms?
- What does it mean if an order is "authorized"?
- If my customers are approved to make business purchases with Fundbox, how much will they be able to spend?
- Which gift and homeware vendors accept payment with Fundbox?
Credit limits, interest rates, and fees
- How are credit limits determined?
- Can my credit limit and interest rate change over time?
- Can I get a credit increase?
- Will having additional lenders affect my Fundbox account?
- How much does it cost to use Fundbox?
- Will my customers definitely get enough credit to purchase from me?
Repayment terms
Bank account questions
- Why do you need my bank account details?
- How do I connect my bank account?
- Why can’t I connect my bank account?
- Why is my bank account disconnected?
- What is multi-factor authentication (MFA)?
- How long does it take for my funds to arrive in my bank account?
Accounting software questions
- What accounting software does Fundbox support?
- How do I connect my accounting software?
- Will my accounting software stay connected to Fundbox? What if I want to disconnect it?
- What if I don’t use accounting software? Can I still use Fundbox?
- Do I need to connect my accounting software?
- Why can’t I connect my accounting software?
Privacy and security
Offering net terms powered by Fundbox
About Fundbox
Help with QuickBooks Online
- How do I apply with Quickbooks Online?
- What is auto bookkeeping?
- How do I activate auto bookkeeping?
- Why is there a discrepancy if I'm using auto bookkeeping?
- How do I disable auto bookkeeping?
- How do I manually record credit card, wire transfer, and check payments in Quickbooks Online?