What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) means you need to prove you’re you in at least two different ways. Banks use MFA to keep your account secure. 

The first way you prove you’re you is by entering your username and password. The second way can be by entering a verification code sent to your phone, entering a verification code from an authenticator app on your phone, or answering a pre-set security question.

If your bank account’s connection to your Fundbox account is interrupted due to your bank’s MFA requirements, we’ll let you know and help you get reconnected.

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