Submit a request
Call (855) 572-7707
Fundbox | Help
Fundbox
Fundbox
General
What kind of financial product is Fundbox?
How is Fundbox different from other online lenders?
How secure is Fundbox?
Where is Fundbox available?
Does Fundbox collect from my customers?
Our Support Hours
See all 9 articles
Getting Started
Which banks do you support?
Should I connect my bank account or my accounting software?
How does the approval process work?
How does Fundbox use my FICO?
What happens if I'm not approved right away?
What accounting software do you support?
See all 11 articles
Payments & Fees
When do payments process?
How much does it cost to use Fundbox?
How do repayments work?
What happens if I miss a payment?
What does "finalizing payments" mean?
If You Connected Your Accounting Software to Get a Credit Decision...
Will my credit limit change over time?
How can I repay early?
Why are some of my invoices appearing as unavailable?
The Advances Tab
The Payments Tab
How to Apply a Discount in Fundbox
See all 7 articles
If You Connected Your Bank Account to Get a Credit Decision...
Why is my bank account disconnected?
What is Direct Draw?
How long does it take for my funds to arrive?
What if I want to repay early?
Will my credit limit change over time?
How do I switch my bank account?
See all 9 articles
Your Bank Account
How do I connect my bank account?
Why can't I use a personal bank account?
What is multi-factor authentication (MFA)?
Troubleshooting Bank Connections and Routing Numbers
How do I update my bank account details?
Does my bank account stay connected to Fundbox?
See all 7 articles
Fundbox Pay
What are the repayment terms for my buyers?
What does 'free net terms' mean?
What's the minimum amount buyers can use Fundbox Pay for?
Who can use Fundbox Pay?
Other Info...
Requesting a third-party payoff letter
Signing a personal guarantee with Fundbox
How to Record Fundbox Transactions: Best Practices
Health Insurance Portability and Accountability Act Compliance
Quickbooks Online
How to Connect to Fundbox in Quickbooks Online
How to Disconnect QuickBooks Online from Fundbox
What is Auto Bookkeeping and how does it work?
How to Activate Auto Bookkeeping
How to Disable Auto Bookkeeping
Auto Bookkeeping: Why is there a discrepancy?
See all 9 articles
QuickBooks Desktop
Fundbox Sync Manager Troubleshooting
How to connect QuickBooks Desktop to Fundbox
How to connect a second business
QuickBooks Desktop Hosted Solutions
How to connect to Fundbox with Right Networks
How to connect to Fundbox with Swizznet
See all 7 articles
FreshBooks
How to connect FreshBooks to Fundbox
How to setup Fundbox in your FreshBooks account
How to draw funds in FreshBooks classic
How do I disconnect my FreshBooks account?
How to edit my address in FreshBooks?
Xero
How to connect Xero to Fundbox
Why do I need to connect my Xero account?
How do I log Fundbox transactions in my Xero account?
How to update my business address in Xero?
How to disconnect Xero from Fundbox
Harvest
How to connect Harvest to Fundbox
Why do I need to connect my Harvest account?
How do I disconnect my Harvest account?
InvoiceASAP
How to connect InvoiceASAP to Fundbox
Why do I need to connect my InvoiceASAP to Fundbox?
How to disconnect InvoiceASAP from Fundbox
Sage One
Supporting Sage One connections
How to disconnect Sage One from Fundbox
Kashoo
How to connect Kashoo to Fundbox
Why do I need to connect my Kashoo account?
How to disconnect Kashoo from Fundbox
Jobber
How to connect Jobber to Fundbox
How to disconnect Jobber from Fundbox
Why do I need to connect my Jobber account?
Ebillity
How to connect Ebillity to Fundbox
How to disconnect Ebillity from Fundbox
Zoho Books & Zoho Invoice
How to connect Zoho Books or Zoho Invoice
How to disconnect Zoho from Fundbox
Wave
Supporting Wave connections
How do I add my business address in Wave?
How do I disconnect my Wave account?
