Most frequently asked questions
- Missed Payment Policy
- Can my credit limit and fee rate change over time?
- How do I sync my QuickBooks Desktop with Fundbox?
- How do I disconnect my QuickBooks Online from Fundbox?
- Can I repay early?
- Can I get discounts on my weekly fees?
Fundbox Plus
- I drew last week, and upgraded to Plus this week, can the discount apply to my last draw?
- What happens to the benefits I received on a draw made while using Fundbox Plus if I cancel?
- Can I pay for Plus with a credit card instead of ACH?
- Can I pay annually? Is there a discount for paying annual up front?
- How do I pay for Fundbox Plus?
- Is there a trial period?
Applying for credit
- How do I apply to Fundbox?
- How do I upload tax returns?
- I was approved for a Fundbox account! Now what?
- What if I don't need the funds right now?
- How soon can I start using Fundbox after I’m approved?
- I was not approved. Now what?
Term loan or credit line
Credit limits and fees
Repayment terms
- What happens if I miss a payment? What is the Missed Payments Policy?
- What does "Pending ACH confirmation" mean?
- What are the terms for repaying Fundbox?
- Are payments debited automatically? When?
- What is the difference between a third party payoff and repaying early?
- Can I use Fundbox again after a payoff?
Bank account questions
- Why do you need my bank account details?
- How do I connect my bank account?
- What is multi-factor authentication (MFA)?
- How long does it take for my funds to arrive in my bank account?
- Does my bank account stay connected to Fundbox? What if I want to disconnect it?
- Which banks does Fundbox support?
Term loans
- Is there an origination fee to establish a Fundbox term loan?
- Can I switch from a term loan to a line of credit? Can I have both?
- What happens if I borrow less than originally offered?
- Can I increase my loan offer?
- What can I use a term loan for? What kind of scenarios are best suited for term loans?
- What is a business term loan?
Flex Pay
- What is the fastest way to replenish my available transaction balance for Flex Pay?
- Can I repay Flex expenses with a credit card?
- What is Flex Pay?
- What kinds of transactions can I use Flex Pay for?
- How does Flex Pay work?
- Why do I need a dedicated Flex Account?
Stripe
- How do I apply for Fundbox through Stripe Apps?
- Why choose a Fundbox Line of Credit?
- What actions can I complete when logged in to my Fundbox Account through Stripe Apps?
- How do I connect my Fundbox account to my Stripe app?
- When should I log in to the dashboard through fundbox.com?
- How do I disconnect my Fundbox account from Stripe Apps?
About us
Accounting software questions
- How do I connect Fundbox to my Clio account and apply for credit?
- What accounting software does Fundbox support?
- Will my accounting software stay connected to Fundbox? What if I want to disconnect it?
- What if I don’t use accounting software? Can I still use Fundbox?
- How do I edit my business address?
- Do I need to connect my accounting software?
Privacy and security
Cash flow insights
- What is Fundbox Insights?
- Who is eligible for Fundbox Insights?
- How much does it cost to use Fundbox Insights?
- Do I need a Fundbox credit line to use the cash flow tool?
- How do you calculate my historical balances?
- How do you use my historical cash flow to make predictions about my future cash flow?
Personal guarantees and secured lending
Help with QuickBooks Online
- How do I apply with QuickBooks Online?
- What is auto bookkeeping?
- How do I apply with Swizznet?
- How do I activate auto bookkeeping?
- Why is there a discrepancy if I'm using auto bookkeeping?
- How do I disable auto bookkeeping?
Help with QuickBooks Desktop
Paycheck Protection Program (PPP)
- What is the Paycheck Protection Program (PPP)?
- Who qualifies for a PPP loan?
- How can I apply for the Paycheck Protection Program (PPP)?
- How much can I get?
- What do I need to know about PPP loan forgiveness?
- What do I need to know about loan forgiveness now that I am in my deferral period?