Fundbox

Most Frequently Asked Questions

• Can I get discounts on weekly fees?
• How do payments work?
• How do I update my bank account details?
• How do I disconnect my QuickBooks Online?
• Can I pay an outstanding draw early?
• How do I apply to Fundbox?
See all 9 articles

General

• What is a revolving line of credit?
• What kind of financial product is Fundbox?
• How is Fundbox different from other online lenders?
• How secure is Fundbox?
• Where is Fundbox available?
• Does Fundbox collect from my customers?
See all 10 articles

Getting Started

• Which banks do you support?
• Should I connect my bank account or my accounting software?
• How does Fundbox use my FICO?
• What happens if I'm not approved right away?
• What accounting software do you support?
• What if I don’t use a supported accounting software?
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Payments & Fees

• Can the interchange fee change over time?
• How much is the interchange fee?
• What is an interchange fee?
• When do payments process?
• How much does it cost to use Fundbox?
• Missed Payments Policy
See all 7 articles

If You Connected Your Accounting Software to Get a Credit Decision...

• Do I have the option to add my bank account information to be used in reassessments?
• Why are some of my invoices appearing as unavailable?
• The Advances Tab
• The Payments Tab

If You Connected Your Bank Account to Get a Credit Decision...

• Why is my bank account disconnected?
• What is Direct Draw?
• How long does it take for my funds to arrive?
• What if I want to repay early?
• How do I switch my bank account?
• The Manage Credit Tab
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Your Bank Account

• How do I connect my bank account?
• Why can't I use a personal bank account?
• What is multi-factor authentication (MFA)?
• Troubleshooting Bank Connections and Routing Numbers
• Does my bank account stay connected to Fundbox?
• Can I disconnect my bank account?

Fundbox Pay

• When customers are approved to make business purchases with Fundbox, how much will they be able to spend?
• What does it mean if an order is authorized?
• What are the payment terms when making a purchase with Fundbox?
• What are free net terms?
• What's the minimum amount buyers can use Fundbox Pay for?
• Who can use Fundbox Pay?

Other Info...

• Requesting a third-party payoff letter
• Signing a personal guarantee with Fundbox
• How to Record Fundbox Transactions: Best Practices
• Health Insurance Portability and Accountability Act Compliance

Quickbooks Online

• How to Connect to Fundbox in Quickbooks Online
• What is Auto Bookkeeping and how does it work?
• How to Activate Auto Bookkeeping
• How to Disable Auto Bookkeeping
• Auto Bookkeeping: Why is there a discrepancy?
• How to manually record credit card, wire transfer or check payments in QBO
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QuickBooks Desktop

• How to connect QuickBooks Desktop to Fundbox
• How to connect a second business
• QuickBooks Desktop Hosted Solutions
• How to connect to Fundbox with Right Networks
• How to connect to Fundbox with Swizznet
• How to edit my address in QuickBooks Desktop

FreshBooks

• How to connect FreshBooks to Fundbox
• How to setup Fundbox in your FreshBooks account
• How to draw funds in FreshBooks classic
• How do I disconnect my FreshBooks account?
• How to edit my address in FreshBooks?

Xero

• How to connect Xero to Fundbox
• Why do I need to connect my Xero account?
• How do I log Fundbox transactions in my Xero account?
• How to update my business address in Xero?
• How to disconnect Xero from Fundbox

Harvest

• How to connect Harvest to Fundbox
• Why do I need to connect my Harvest account?
• How do I disconnect my Harvest account?

InvoiceASAP

• How to connect InvoiceASAP to Fundbox
• Why do I need to connect my InvoiceASAP to Fundbox?
• How to disconnect InvoiceASAP from Fundbox

Sage One

• Supporting Sage One connections
• How to disconnect Sage One from Fundbox

Kashoo

• How to connect Kashoo to Fundbox
• Why do I need to connect my Kashoo account?
• How to disconnect Kashoo from Fundbox

Jobber

• How to connect Jobber to Fundbox
• How to disconnect Jobber from Fundbox
• Why do I need to connect my Jobber account?

Ebillity

• How to connect Ebillity to Fundbox
• How to disconnect Ebillity from Fundbox

Zoho Books & Zoho Invoice

• How to connect Zoho Books or Zoho Invoice
• How to disconnect Zoho from Fundbox

Wave

• Supporting Wave connections
• How do I add my business address in Wave?
• How do I disconnect my Wave account?