Most frequently asked questions
- How can I apply for the Paycheck Protection Program (PPP)?
- How is Fundbox responding to COVID-19?
- How can I get monthly and annual reports?
- How do I apply to Fundbox?
- How do payments work?
- When will my funds arrive?
Applying to Fundbox
- How do I upload tax returns?
- I'm a broker. Is there anything I should keep in mind when referring customers to Fundbox?
- How do I apply to Fundbox?
- Who is eligible for Fundbox?
- Should I apply with my business checking account or my accounting software? Are there other options?
- I was approved for a Fundbox account! Now what?
Credit limits and fees
- What does it mean to have my account reviewed?
- How do fees work?
- How are credit limits determined?
- Can my credit limit and fee rate change over time?
- Can I get a credit increase?
- Will having additional lenders affect my Fundbox account?
Get free net terms
- What are net terms? What does “free net terms” mean?
- How can I get net terms on business purchases?
- When I use Fundbox to make a purchase, what are the payment terms?
- Is there a minimum order amount?
- What happens once I reach my limit?
- What net terms can I get when I pay with Fundbox?
Offer net terms powered by Fundbox
- Can I authorize funds now but process payment later?
- Who pays me?
- Do I send my original invoice through Fundbox or do I send it separately?
- How do I connect with my customers through Fundbox?
- Can I issue refunds?
- How do I set up my custom webpage?
Repayment terms
Bank account questions
- Why do you need my bank account details?
- How do I connect my bank account?
- Why can’t I connect my bank account?
- Why is my bank account disconnected?
- What is multi-factor authentication (MFA)?
- How long does it take for my funds to arrive in my bank account?
Accounting software questions
- What accounting software does Fundbox support?
- How do I connect my accounting software?
- Will my accounting software stay connected to Fundbox? What if I want to disconnect it?
- What if I don’t use accounting software? Can I still use Fundbox?
- How do I edit my business address?
- Do I need to connect my accounting software?
Privacy and security
About Fundbox
Help with QuickBooks Online
- How do I apply with Quickbooks Online?
- What is auto bookkeeping?
- How do I activate auto bookkeeping?
- Why is there a discrepancy if I'm using auto bookkeeping?
- How do I disable auto bookkeeping?
- How do I manually record credit card, wire transfer, and check payments in Quickbooks Online?