Fundbox

Most frequently asked questions

• How do I apply to Fundbox?
• How do payments work?
• How long does it take for funds to arrive?
• Can I get discounts on my weekly interest?
• How do I update my bank account details?
• Can I pay early?
See all 8 articles

Applying to Fundbox

• How do I apply to Fundbox?
• Who is eligible for Fundbox credit?
• Should I apply with my business checking account or my accounting software? Are there other options?
• I was approved for Fundbox credit! Now what?
• What if I don't need the funds right now?
• How soon can I start using Fundbox after I’m approved?
See all 11 articles

Getting net terms powered by Fundbox

• Is there a minimum order for purchases made through Fundbox?
• What are net terms? What does “free net terms” mean?
• What are extended terms? Am I eligible for extended terms?
• What does it mean if an order is "authorized"?
• If my customers are approved to make business purchases with Fundbox, how much will they be able to spend?
• Which gift and homeware vendors accept payment with Fundbox?
See all 15 articles

Credit limits, interest rates, and fees

• How are credit limits determined?
• Can my credit limit and interest rate change over time?
• Can I get a credit increase?
• Will having additional lenders affect my Fundbox account?
• How much does it cost to use Fundbox?
• Will my customers definitely get enough credit to purchase from me?
See all 7 articles

Repayment terms

• What are the terms for repaying Fundbox?
• Are payments debited automatically? When?
• What happens if I miss a payment? What is the Missed Payments Policy?
• How can I get a third-party payoff letter?

Bank account questions

• Why do you need my bank account details?
• How do I connect my bank account?
• Why can’t I connect my bank account?
• Why is my bank account disconnected?
• What is multi-factor authentication (MFA)?
• How long does it take for my funds to arrive in my bank account?
See all 9 articles

Accounting software questions

• What accounting software does Fundbox support?
• How do I connect my accounting software?
• Will my accounting software stay connected to Fundbox? What if I want to disconnect it?
• What if I don’t use accounting software? Can I still use Fundbox?
• Do I need to connect my accounting software?
• Why can’t I connect my accounting software?
See all 24 articles

Privacy and security

• How does Fundbox protect my privacy and security?
• Do you sell my information to third parties?
• Why do you need my social security number?
• Does Fundbox use multi-factor authentication (MFA)?
• I don’t know my password. How can I log in?

Offering net terms powered by Fundbox

• How can I get my customers on Fundbox?
• How do I request a payment from my customers? What happens next?
• Do I pay a fee to accept payments through Fundbox?
• What happens if my customer does not pay Fundbox, after Fundbox has already sent me the funds?
• Can I request payment automatically?

About Fundbox

• What is Fundbox?
• Why do businesses use Fundbox?
• How can I contact Fundbox?
• Do you have a mobile app?

Help with QuickBooks Online

• How do I apply with Quickbooks Online?
• What is auto bookkeeping?
• How do I activate auto bookkeeping?
• Why is there a discrepancy if I'm using auto bookkeeping?
• How do I disable auto bookkeeping?
• How do I manually record credit card, wire transfer, and check payments in Quickbooks Online?
See all 8 articles

Help with QuickBooks Desktop

• How do I apply with Quickbooks Desktop?
• How do I apply with Right Networks?
• How do I apply with Swizznet?
• How do I edit my address in Quickbooks Desktop?
• I have more than one business with a Fundbox line of credit. How do I connect my Quickbooks Desktop to both?